How do I place an Order?
Ordering is quick and easy. There are a few different ways to place an order:
- Order online - When you place an order through our website you will find it safe, easy, and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day.
- Call us - Our sales and service team is ready to place your order over the phone. You can reach us 510-698-5142.
- Mon - Fri: 8 a.m. - 9 p.m. PST.
- Sat - Sun: 10 a.m. - 5 p.m. PST.
What forms of payment are accepted?
- American Express
- Discover Network
How soon can I get my Sample?
Shipping times vary depending upon each individual flooring manufacturer and according to your location. In general, you can expect to receive your samples in 7-10 business days.
Is there a cost for samples?
For most types of flooring, samples are free. However, some manufacturers do charge a minimal Fedex/UPS fee to cover the cost of shipping.
Can I order more than 3 samples?
Absolutely! You only have to pay for shipping to your destination. Please see individual product pages for sample size availability.