Decide Before You Buy Flooring Samples

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Frequently Asked Questions


How do I place an Order?

Ordering is quick and easy. There are a few different ways to place an order:

Order online - When you place an order through our Web site you will find it safe, easy, and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day.

Call us - Our sales and service team is ready to place your order over the phone. You can reach us 510-698-5142 Mon - Fri 8 a.m. - 9 p.m. and Sat - Sun 10 a.m. - 5 p.m. PST.


What forms of payment are accepted?

  • Visa
  • Mastercard
  • American Express
  • Discover Network


How soon can I get my Sample?

Times vary depending upon each individual manufacturer. Shipping times vary according to your location. In general 7-10 business days.


Is there a cost for samples?

For most types of flooring samples are free, but some manufacturers do charge a minimal Fedex/UPS fee to cover the cost of shipping.


Can I order more than 3 samples?

Absolutely Yes, You only have to pay for shipping to your destination. Please see product pages for sample size availability.



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