Order Placement
Your order is placed the same day upon receipt of payment. An order confirmation email will be sent within 24 hours giving an update on the status of your order.
Order Shipping
Shipping time is usually between 5-7 days* from the time your order leaves our warehouses.
For warehouse pick up, delivery time is only 3-5 business days!
*certain locations and rural areas may have extended lead times
Need it ASAP?
For when yesterday wasn’t soon enough, we can process and ship your order the same day. Please contact us at 510-698-5142 for details and mention SHIP RUSH when you call.
Order Updates and Tracking
Our logistics team will e-mail or call you with a tracking number along with the customer service number of the carrier within 48 hours after your order has shipped.
With this information you can then call and make arrangements for delivery.
For warehouse pick up or when receiving at a freight terminal, a pick up ticket will be emailed containing instructions and ETA.
Hawaii/Alaska/Canada
Qualityflooring4less has the expertise to deliver anywhere outside the continental US. Please inquire at 510-698-5142 for a custom quote.
*certain warehouse locations may be subject to applicable local sales tax
