We want our customers to be 100% satisfied with all of our products. We will gladly make an exchange, credit, or refund on any item purchased directly from Qualityfloorng4less.com for a period of 14 days from the original date of purchase. Most manufacturer’s do charge a small restock fee (about 25%) fee plus cost of shipping.

Goods damaged in shipping: In the very rare event you receive an item that was damaged in shipping, please contact our customer service center at 866-705-1340. Qualityflooring4less.com will have the damaged items picked up and replaced at no cost to you. Please remember you must note any damages or shortages on the bill of lading.