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Shipping & Delivery


SHIPPING

Qualityflooring4less has negotiated great volume discounts with the major freight carriers which are passed on directly to you. Some of our manufacturers have set flat fee shipping which helps make delivery more economical for our customers. Flat fee shipping options are noted on the item page.

WAREHOUSE PICK UP-FREE AND EASY

Did you know that most manufacturers have warehouses in nearly all major cities? This allows you, the customer, to pick up your order within days and avoid paying shipping or freight on your order. Simply contact us at 510-698-5142 for the warehouse location nearest you for your FREE flooring pick-up. From Seattle to Miami, Los Angeles to New York and everywhere in between; your order may be closer than you think.

BUSINESS DELIVERY

The most affordable of delivery options. All business deliveries must be in a non-residential area (Unfortunately Home-based businesses do not qualify for business delivery). Make sure there is an area and parking for delivery truck. Be able to accept deliveries until 5:00PM local time.

RESIDENTIAL DELIVERY

Residential delivery is an affordable option to have your order delivered right to your door! Residential shipping rates are slightly higher since trucking carriers are required to change to smaller trucks in order to deliver to non-business areas. Please remember all orders are curbside delivery. The drivers are unable to enter your home, and it is your responsibility to move all materials into the home. If you require assistance in unloading your order, please arrange for lift gate / inside delivery services for nominal additional fee when you place your order. A few things to make your delivery experience smooth and easy....

Remember the delivery truck will be on the larger side. Flooring is delivered in trucks around 25 to 45 feet long so if your home doesn’t have a flat, paved space accessible by a truck, get in touch with customer service for other great options.

You may want to get extra help. Flooring orders tend to be on the larger side, so you don’t want to be stuck moving 40+ cartons of flooring by yourself. Have some help on hand just in case!

Since some types of flooring tend to be heavy, drivers aren’t insured to offload your products themselves– if you’d like your items to be moved directly inside the garage, just call and speak to one of our specialists about an inside delivery.

Last but not least, the street/driveway area should be paved and readily accessible. If the end of the driveway is at a steep incline, inaccessible by a large vehicle, or otherwise obstructed, delivery may take place at the nearest available point.

Delivery drivers are people too! They don’t want to damage anyone’s property, so whether it’s curb or driveway is ultimately up to their discretion.

FREIGHT TERMINAL PICK UP

The ultimate in convenience and cost savings. Customers may pick up their order at any of the many different freight terminal pick-up locations across the country.

INTERNATIONAL SHIPPING

Shipping orders to Canada, as well as Alaska and Hawaii, is easy and economical. Most of our manufacturers have warehouses across Canada as well as the US. Since your goods are originating from the US, you will not be paying any duties or other fees. All shipments unless otherwise stated on your invoice are business to business with curb side delivery. Shipping times may vary by product. If you are on a deadline, just let your sales representative schedule your shipment. Our shipping times vary by product. Please consult your sale representative for approximate times. It is always best not to schedule your installation until your flooring arrives. QualityFlooring4Less offers multiple shipping options. Choose the one that best fits your schedule and budget.

ADDITIONAL SERVICES

Here are the most common services customers use to help make their delivery convenient and easy-

Lift gate service-s a hydraulic lift that enables heavier orders to be lowered off a truck and directly onto your curb or driveway. You’ll need a flat paved area that is spacious enough for the truck, and for the liftgate to be lowered. Have help ready on the delivery date to bring your materials from the curb inside your home when your order arrives.

Inside delivery- If you’d like the delivery team to assist you by moving the order directly into your garage, or easily accessable area inside your address then Inside Delivery is available for an extra fee. Give our customer service team a call for more details.

ORDER TRACKING

Its easy to track your order online. As soon as your carrier picks up your order from our warehouse, you’ll receive an email with information on:

The name and telephone number of the carrier

The tracking number of your order

A link to the carrier’s website for online order tracking

DELIVERY DATES AND TIMES

Delivery times typically take place from Monday to Friday between 9 am to 5 pm local time. For most residential deliveries the carrier will call you to confirm a delivery appointment.

Please be at the delivery location at the set appointment time – if a redelivery is required, you may face additional shipping charges. For business deliveries carriers do not typically make an appointment. Please contact the carrier if a specific time is required.

Shipping time is usually between 7-10 business days from the time your order leaves our warehouses to the continental United States. Shipping time is longer to Alaska/Hawaii and rural areas.