We review and research a company’s reputation so our customers can buy with confidence!
There are so many different reviews, opinions and blogs about every product imaginable. Some come from reputable sites such as Consumer Reports and others are personal opinions based on one individuals experience.
Every product that is for sale is from manufacturer’s that have a stellar reputation and a commitment to excellence with their products. Some of the best indicators of a company’s commitment to their product can be shown by:
Manufacturer’s web site- Every major flooring manufacturer has a website worthy of their flooring. If there is no website to research the product, no indication that the manufacturer has a dedicated sales, marketing and customer service team, chances are that it’s a private label that may not have the quality you are looking for.
Sales representation nationwide- Reputable manufacturer’s have company representatives in each that work hand in hand with distributors or are a point of reference for us retailers. Ask for this product is distributed and from where.
Warranty- Probably the most important item! Every manufacturer should offer and have available their warranty of the product. Some e-commerce companies import product from overseas and there is no warranty information or support if something is in question with your flooring.
Product Branding- How well know is the manufacturer? Most manufacturer’s flooring can be seen in consumer magazines such as Architectural Digest, Dwell, etc. If no one has heard of a brand or carries it, usually there is a reason.
If you are wondering about a particular type of flooring, or have questions about the company, please contact us at 866-705-1340 and we can provide answers for you to make the most informed decision.